Our mission is simple

To enable all businesses to unlock their growth potential.


About us

The Umlaut team has decades of experience in data management, so we understand how unorganised data and information flows can hinder your team. Time wasted on outdated admin procedures, manual data entry tasks, or document searches is an unnecessary drain on your resources. So we’ve come up with some solutions!

We help businesses like yours take control of their data and streamline their processes for ultimate efficiency. We adopt a strategic approach to integrate your existing systems with some of the most trusted software solutions on the market, allowing you more time to focus on what matters and optimise your business for growth.

Using tried and tested industry-backed solutions, our team of specialists based in Texas, Delaware, and Australia can provide you with all the tools you need to win the battle against data disorder.

Why Umlaut

We’re innovative

Your business is always changing, so your technology and administration processes should change with it. We’ve done all of the groundwork to provide easy-to-use systems that ensure your business functions to the highest degree of efficiency. With Umlaut, there’s no need for costly trial and error runs on new procedures. Our software solutions are ready to go, right out of the box.

We’re reliable

Installing systems and software that streamline work processes and data flows comes naturally to the Umlaut team, so you can rely on us for a seamless transformation. We aim to work to the highest standard, and have developed reliable methods of introduction that are consistent, on schedule, stress-free, and deliver unbeatable service.

We keep your data safe

At Umlaut, we take data security seriously. Our data protection measures include using the latest cryptographic techniques combined with two-factor authentication to guarantee all your documentation is secure and only accessible to authorised personnel. Whether in storage, transit, or transmission, your data will be safe in our hands at all times.

Our leadership team

When it comes to all things data, you’ll struggle to find a more experienced or passionate team than Umlaut. Our goal is to help more businesses succeed by providing tools that lighten the workload and make a real difference in day-to-day operations.

Shane Reid


I’m driven by finding superior solutions to my client’s data challenges and helping them unlock their growth potential through automation. I have 25 years of experience in ICT, Automation, general management and sales director roles. I love uncovering the best means of addressing each client’s issues and determining how they will be integrated to deliver optimum outcomes.

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Scott Brewster


Understanding individual data services, to develop tailored solutions resulting in a perfect data ecosystem, is what I do best. With over 18 years of experience in IT-focused, managed and professional services, I’ve gained a wide knowledge of the whole gamut of data applications for small and medium enterprises and use this experience to improve our clients’ businesses.

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David Tierney

Sales Manager

I’m focused on solving complex problems for clients where the use of automation can help them focus on what they do best. With over 17 years of experience in solution selling, I’ve found the best way to truly add value is to gain a deeper understanding of the challenges that a client is facing and ensure the solution is tailored to get an ideal outcome.

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Our Mission & Values

To enable all businesses to unlock their growth potential.

Perfect fit

We’re here to give you choices. It’s important to us that our systems help your business run at peak performance and profitability. No individual business is the same, so we use a holistic approach to ensure a tailor-made fit of business solutions for each client.


We’ve been doing this for a while, and we’re good at it. So we can guarantee minimal interruption when we implement improvements to your business systems. We understand the value of your time, so we perform several automation and efficiency tests during the rollout to ensure a smooth transition.


If something is important to you, then it’s important to us. We’re good listeners and pride ourselves on delving deeper to gain a thorough understanding of your challenges and goals. This allows us the scope to work together with confidence to provide solutions that fit your entire business model.


We are incredibly proud of our professionalism, the way we do business, and the results we get for our clients. Our business relationships are based on honesty, reliability, and unerring dedication to your goals. There are no big egos at Umlaut, and no business is too small to get our undivided attention.

What are you waiting for?

Ready to start saving time and money in your business? Book a demo today.